Thursday, October 8, 2009

The Relationship Between Public Libraries and Google

This paper by Vivienne Waller, a Research Fellow at the Institute for Social Research of the Swinburne University of Technology, explores the relationship between Google and public libraries. It's pretty interesting and raises some good points:

  • Google tends to 'perfect technology first' before 'working out how to make money from it'. This could mean ads. Google already insists it be the only search engine allowed to link to the content of the Google Book Project. Some libraries are balking.
  • Search engine bias and the idea of relevance to search queries.
  • What happens if Google, perish the thought, goes out of business and the archive is inaccessible?
  • The motives of Google's project.
She also discusses infogration, described as 'the integration of aspects of the world in to the medium of information into which targeted ads can then be placed'.

To be successful, infogration requires that we live more of our lives on the Web. Hence, Google has been actively encouraging us to live more of our lives in the “Googleverse”. Google wants us to not only use its search engine to search for information, and to read using Google Books but also to use Google products (a shopping site) to buy things, to plan to buy things using Google Shopping List (a Web–based list of intended purchases), to let friends know what we want for our birthday or Christmas using Google WishList (a public list of what we wish we could buy), to find out what is happening using Google News, to share tagged photos using Google Picasa, and to hang out with friends using Orkut (Google’s version of a social networking site, very popular in Asia and India), or connect with people with similar interests using Google Groups. The list continues and expands with each new Google product. Google encourages us to communicate using Gmail, to plan trips using Google Maps, to bring Google along for the ride with Google Maps integrated into our cars and giving us directions, to virtually visit other places using Google StreetView, to describe ourselves in blogs (using Blogger) and be updated with the blogs we are interested in using FeedBurner. Google suggests that we manage our financial information using Google Finance and that we manage our health using Google Health (a repository for all of our medical records and a way of keeping our doctors up–to–date about our health).

That doesn't sound at all creepy!

I think the most important point to remember is 'libraries need to pay attention to that which is concealed by Google’s search results and by digitised information. What is concealed includes vital aspects of human knowledge and culture and it is part of the task of the public library to preserve these things.'

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